Verification
Confirm your identity to start trading
Last updated
Confirm your identity to start trading
Last updated
To trade on our platform, our financial service provider must verify your identity – this is a legal requirement under the German Money Laundering Act (GwG). You can conveniently complete the verification anytime and from anywhere through the app.
For the video identification, you will need the following: a mobile phone with a functioning camera, a stable internet connection, a valid ID document, and good lighting conditions. First, you will enter some personal information, then you will be connected with a service provider who will verify your identity via the app. The entire process takes approximately 5–10 minutes.
After completing the verification process, it may take up to 24 hours for your identity to be successfully reviewed and confirmed in our system. You can check the status anytime through the app. Once the verification is complete, you will have full access!
If you haven't been notified of the verification results after more than 24 hours, please contact us via email at [email protected]
If you made a mistake during the verification process, you can quickly correct it. Click on "Start Investing" and restart the verification process. During the process, you can navigate back and adjust your details by clicking the arrow at the top left of the screen.